Juneau Job Openings

Duties/Responsibilities

• Conduct tours as directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and tour quality.
• Manage and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale over course of season.
• Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc.
• Communicate with Port Engineer to identify problems and expedite repairs; assist with repairs, as needed.
• Supervise passenger boarding, safety orientation/demonstration, emergency response and crowd control.
• Plan and execute emergency drills, equipment checks and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
• Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations report to office.

Qualifications/Experience

• Experience on passenger vessels and/or experience operating vessels in Southeast Alaska required. Required minimum 100-ton license.
• Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
• Must have ability to build effective team and skills required to resolve crew conflicts in order to provide quality experience for customers.
• Must have ability to speak on P.A. system, and to provide commentary.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 76Kb | )

Duties/Responsibilities

• Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
• Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
• Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
• Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
• Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
• Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform Port Engineer and assist in performing needed repairs.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Mechanical aptitude, engine room experience preferred. Diesel mechanics or electrical/electronics background helpful.
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who finish their contract in good standing.

Printable Version of Job Description ( 96Kb | )

Duties/Responsibilities

• Develop tour narrative plan with duty captain for each voyage, factoring time constraints, weather, recent sightings, tide, season, etc.
• Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation.
• Work with Passenger Service crew members to provide commentary and personal interaction/service with up to 140 passengers on tour.
• Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety.
• Perform other duties under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 140 passengers on a P.A. system.
• Biology and/or natural resource background helpful. Must be able to learn and retain pertinent background material provided on board, for presentation to passengers.
• Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work through the end of the season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Direct and assist passenger movement during boarding and disembarking the vessel.
• Participate in passenger safety orientation and maintain safe conditions underway.
• Help operate galley, bar and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists and related paperwork, and other galley work under direction of the Captain.
• Routine maintenance including, but not limited to: cleaning, sanitation, restocking consumables in cabin area and heads; making note of needed equipment repairs.
• Help maintain visitor security while at dock. Provide assistance to other crew while underway to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed, under supervision of Captain.

Qualifications/Experience

• Prefer experience on passenger carrying vessels.
• Must be able to make change, keep records and maintain a professional, friendly attitude toward customers. • Previous retail experience preferred.
• Public speaking experience very helpful. Must be able to effectively communicate with up to 140 passengers on a p.a. system.
• Must be able to work as a team with other crew to present coordinated narration and provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. As required.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 76Kb | )

Duties/Responsibilities

• Fuel nine tour vessels with assistance.
• Perform engine oil changes on a fleet of nine vessels.
• Do required driveline lubrications on vessels.
• Drive black water tank truck on highway on a varied schedule.
• Be able to work unsupervised. • Work safely in a fast-paced environment.
• Be able to communicate effectively with a small team of fellow employees.
• Assist in monitoring of maintenance inventory (i.e. lube oil, filters, tools, etc.).
• Communicate problems to Port Engineer.
• Keep dock and shop areas clean, safe and free from hazards to maintain a safe working environment.
• Be flexible in prioritizing daily work activities.
• Maintain personal appearance as per the employee manual.

Qualifications/Experience

• Must posses current CDL class B driver’s license or be willing to acquire it within reasonable period of time to accomplish duties of position.
• Applicant should be able to pick up at least 50 pounds in line of duties.
• Be comfortable working around diesel engines.
• Posses some experience with mechanic’s tools.
• Must be self-motivated and be able to work unsupervised.
• Must be able to work varied shifts, some weekends and some holidays.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is Coast Guard required).
• Must be able to work from mid April to the end of September with little or no interruption.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Devise and implement creative procedures that enable safe and efficient operation of a high-volume whale watching tour company on a facility where space is at an ever-increasing premium.
• Function as communication liaison between many key positions within AMT.
• Monitor BIMA traffic and activity in accordance with Maritime Security procedures.
• Act as point of contact for Motorcoach companies as well as for caterers and other tour operators.
• Act as sole point of contact for all complimentary, community outreach, and charity generated passengers.
• Develop knowledge of standard radio and telephone communications equipment along with standard broadcasting procedures and rules, and skill in operation of VHF and UHF radio equipment.
• Develop operating knowledge of FCC laws, regulations, procedures and practices applicable to basic radio-telephone operation.
• Enforce operational procedures and methods used in operation of Allen Marine Tours.
• Become familiar with basic maritime terminology and procedures.

Qualifications/Experience

• Ability to accomplish tasks in a controlled, effective and professional manner while working for extended duration under high levels of stress.
• Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
• Ability to solve unique spontaneous problems regularly and make high-impact decisions quickly and confidently.
• Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
• Proficiency with Windows based computer systems including word processing, spreadsheet and electronic mail applications.
• Knowledge of modern office practices and procedures, proper English usage, diction, grammar, spelling, punctuation, and demonstrated proficiency, alphabetic, chronological and numeric filing systems, techniques.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is company policy).

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid April to October. Preference will be given to candidates who commit to working through the end of the season without interruption. An end of season bonus will be paid to employees who finish the entire season in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Must present a professional and friendly attitude at all times on duty, and be able to answer an infinite variety of questions about Allen Marine Tours, Juneau and Southeast Alaska.
• Act as company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staffs to insure passengers’ special needs are met.
• Direct, assist, and organize passenger movement between cruise ship and tour coaches.
• Collect tickets/vouchers as passengers board motor coaches.
• Communicate effectively with other Allen Marine employees via company radios.
• Conduct settlement transactions with cruise line representatives.
• Assist with distribution of promotional tour materials.
• Maintain periodic reports of passenger counts and daily sales.
• Other duties as needed, or assigned, by Sales & Service Manager.

Qualifications/Experience

• Prefer experience in the tourism/visitor industry.
• Must be able to continuously present a professional & friendly attitude while working for extended periods of time as well as in high-stress situations.
• Must be able to stand for long periods of time and walk up to 3 miles per day.
• Must be clean, well groomed, courteous, honest, punctual and most important, reliable.
• Must feel comfortable approaching and speaking to people you don’t know.
• Must feel comfortable directing and speaking to large crowds.
• Ability to prioritize and handle numerous and various time-sensitive tasks while maintaining a great attention to detail.
• Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team.
• Ability to generate a multitude of co-operative relationships with co-workers as well as representatives of other companies involved with AMT.
• Must be able to complete tasks with minimal supervision & have excellent math skills.
• Must be able to work varied shift hours, including weekends and holidays as well as long, early, and late shifts.
• Must be drug free (pre-employment screening and enrollment in random drug testing program is mandatory).
• Must always project professional and polished image.

Pay

DOE. Limited Benefits. This is a seasonal full time position from mid-April to October. Preference will be given to candidates who are available to work the entire season without interruption. An end of season bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 88Kb | )

Duties/Responsibilities

• Manage tour and retail inventory may include purchasing, receiving, stocking and distributing all vessel supplies. Products to include cleaning and paper supplies; food and beverage inventory; clothing, books and other retail items.
• Work closely with purchasing office in Sitka, to price and procure all products.
• Balance, reconcile and report all daily retail receipts from each vessel and/or crew.
• Track use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season.
• Coordinate and manage the cleaning of all vessel laundry (cloth towels, window diapers and rags).
• Develop procedural systems for efficient distribution of all products to various vessels in fleet.
• Assist in training with all Passenger Service crew members in the use of supplies and the submission of paper work, and monitor performance throughout season.
• Maintain clean and orderly on site and remote storage areas.
• Act in a professional and pleasant manner in executing responsibilities as a liaison with crewmembers and local purveyors.
• Coordinate with Sales & Service Manager to satisfy needs for special charters and events.
• Report to Operations Manager on a regular basis and in a timely manner to solve problems and expedite solutions.

Qualifications/Experience

• Must have previous experience with inventory control; including ordering, tracking, and stocking of supplies and merchandise.
• Prefer previous experience in transportation or tourism industry.
• Must be proficient in the use of a variety of computer programs, including Word and Excel.
• Must be honest and capable of handling and balancing cash/check/cc receivables on daily basis.
• Must possess exceptional communication and organization skills; and have the ability to multi-task and remain flexible in a demanding and fast-paced environment.
• Must have the ability to work independently, while operating effectively as part of a team.
• Must be drug-free (Coast Guard pre-employment and random drug test required).
• Must be able to lift and move objects of up to 50 pounds, or as required.
• Must be able to work varied shift hours, including weekends and holidays; and in assorted locations, either dock, storage facility, vessels and/or main office.
• Must be well-groomed, courteous, reliable, punctual and self-motivated.
• Requires a valid driver’s license and good driving record

Pay

DOE. Limited benefits. This is a seasonal full time position from April to October. Candidate must be available to work the entire season from April to October without interruption. A bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory from Auke Bay storage area to Orca Point Lodge.
• Rotate, thaw, prepare and grill salmon and chicken.
• Clean and sanitize grill.
• Provide assistance to other crew to enhance experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Haul trash to Auke Bay.
• Other duties, as needed, under supervision of Manager.

Qualifications/Experience

• Must be at least 21 years old.
• Prefer experience in food service.
• Must pass the State of Alaska Food Handlers test.
• Must be able to maintain a professional, friendly attitude toward customers.
• Must be able to work as a team with other crew to provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment and random drug testing is coast guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited benefits. This is a full time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory from Auke Bay storage area to Orca Point Lodge.
• Prepare and cook rice and vegetable. Heat rolls. Make cole slaw. Serve cake.
• Serve salmon and chicken to guests.
• Wash dishes, clean & sanitize kitchen.
• Haul trash to Auke Bay.
• Provide assistance to other crew to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed, under supervision of Manager.

Qualifications/Experience

• Must be at least 21 years old.
• Prefer experience in food service.
• Must pass the State of Alaska Food Handlers test.
• Must be able to maintain a professional, friendly attitude toward customers.
• Must be able to work as a team with other crew to provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment and random drug testing is coast guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited benefits. This is a full time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory from Auke Bay storage area to Orca Point Lodge.
• Prepare coffee, ice tea and lemonade. Set up lodge with silverware and condiments.
• Serve salmon and chicken or drinks to guests.
• Wash & sanitize tables, vacuum carpet, wash windows and clean restrooms.
• Haul trash to Auke Bay.
• Provide assistance to other crew to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed, under supervision of Manager.

Qualifications/Experience

• Must be at least 21 years old.
• Prefer experience in food service.
• Must pass the State of Alaska Food Handlers test.
• Must be able to maintain a professional, friendly attitude toward customers.
• Must be able to work as a team with other crew to provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment and random drug testing is coast guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited benefits. This is a full time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )

Duties/Responsibilities

• Present a professional and friendly attitude at all times on duty.
• Move inventory from Auke Bay storage area to Orca Point Lodge.
• Receive, price, store and display retail inventory.
• Ring up retail and alcohol sales.
• Prepare daily cash reconciliation, retail sales and alcohol sales reports.
• Assists the lodge position as time permits.
• Haul trash to Auke Bay.
• Provide assistance to other crew to enhance cruise experience for passengers, including answering questions and helping passengers with specific problems/requests.
• Other duties, as needed, under supervision of Manager.

Qualifications/Experience

• Must be at least 21 years of age.
• Prefer experience in food service.
• Must pass the State of Alaska tests for Food Handlers and Training in Alcohol Management.
• Must be able to maintain a professional, friendly attitude toward customers.
• Must be able to work as a team with other crew to provide a quality experience for customers.
• Must be able to lift and move objects of up to 50 lbs. as required.
• Must be drug free (pre-employment and random drug testing is coast guard required).
• Must be able to work varied shift hours, including weekends and holidays. Days off will be scheduled but must be willing to be flexible in meeting tour demand.
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Uniform shirts & jacket provided.

Pay

DOE. Limited benefits. This is a full time seasonal position from mid-April to October. Preference will be given to candidates who can work the entire season without interruption. A bonus will be paid to employees who complete their contract in good standing.

Printable Version of Job Description ( 72Kb | )